Shipping Information and Policies | IgotRugs.com

Shipping Policies at IgotRugs.com

Shipping Policy

At IgotRugs.com, we are committed to providing clear and reliable shipping information. Please review our shipping details below:

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

  • Domestic (U.S.) Shipping: Standard shipping typically takes 3-7 business days.
  • International Shipping: Delivery times vary based on destination. Typically, international orders arrive within 7-14 business days. Please note that customs clearance can affect delivery times.

Tracking information will be provided as soon as your order has shipped, allowing you to monitor its progress.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

Customs, Duties, and Taxes

International orders may be subject to additional customs or import fees. IgotRugs.com is not responsible for these charges. Please check with your local customs office for more information.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please visit our Return Policy page for more details on how to initiate a return.

Contact Us

For any shipping-related inquiries, please reach out to our customer service team at contact@igotrugs.com or call us at (949) 629-8858.

At IgotRugs, we understand that getting your orders to you quickly and reliably is crucial. That’s why we’ve put together comprehensive shipping policies designed to ensure your satisfaction. Below, you’ll find all the essential information about our shipping methods, delivery times, costs, and more.


First and foremost, we offer a variety of shipping options to meet your needs. Whether you’re in a hurry or looking for the most economical method, we have you covered. Our standard shipping typically takes 3-5 business days, but we also offer expedited shipping for those urgent needs. In addition, free shipping is available on orders over a certain amount.


Understanding the costs is also essential. Shipping costs are determined based on the weight and dimensions of the package, the shipping method chosen, and the delivery destination. All shipping costs will be calculated and displayed at checkout, ensuring you have a clear picture before finalizing your order.


Our goal is to make your shopping experience as smooth and hassle-free as possible, and that extends to our shipping policies. But we know sometimes things don’t go as planned. If you experience any issues with your delivered order, such as damage during transit or a delay, our customer service team is here to assist you. Simply contact us with your order details, and we’ll work to resolve any problems promptly.


International shipping is another service we provide, reaching customers globally. However, international orders may be subject to additional customs and import fees, depending on the destination country. These fees are the responsibility of the buyer and are not included in our shipping costs. We recommend checking with your local customs office for more information on potential fees.


We also place great importance on eco-friendly practices, so our packaging materials are chosen with sustainability in mind. We strive to reduce our environmental footprint while still providing you with the best shipping options available.


In summary, IgotRugs is committed to providing you with reliable and transparent shipping policies. From understanding the costs and options available to knowing how to handle any issues that may arise, our detailed policies are designed to keep you informed and satisfied. Experience hassle-free shipping with IgotRugs and brighten your home with our exquisite range of rugs.

At IgotRugs, we understand that getting your orders to you quickly and reliably is crucial. That’s why we’ve put together comprehensive shipping policies designed to ensure your satisfaction. Below, you’ll find all the essential information about our shipping methods, delivery times, costs, and more.


First and foremost, we offer a variety of shipping options to meet your needs. Whether you’re in a hurry or looking for the most economical method, we have you covered. Our standard shipping typically takes 3-5 business days, but we also offer expedited shipping for those urgent needs. In addition, free shipping is available on orders over a certain amount.


Understanding the costs is also essential. Shipping costs are determined based on the weight and dimensions of the package, the shipping method chosen, and the delivery destination. All shipping costs will be calculated and displayed at checkout, ensuring you have a clear picture before finalizing your order.


Our goal is to make your shopping experience as smooth and hassle-free as possible, and that extends to our shipping policies. But we know sometimes things don’t go as planned. If you experience any issues with your delivered order, such as damage during transit or a delay, our customer service team is here to assist you. Simply contact us with your order details, and we’ll work to resolve any problems promptly.


International shipping is another service we provide, reaching customers globally. However, international orders may be subject to additional customs and import fees, depending on the destination country. These fees are the responsibility of the buyer and are not included in our shipping costs. We recommend checking with your local customs office for more information on potential fees.


We also place great importance on eco-friendly practices, so our packaging materials are chosen with sustainability in mind. We strive to reduce our environmental footprint while still providing you with the best shipping options available.


In summary, IgotRugs is committed to providing you with reliable and transparent shipping policies. From understanding the costs and options available to knowing how to handle any issues that may arise, our detailed policies are designed to keep you informed and satisfied. Experience hassle-free shipping with IgotRugs and brighten your home with our exquisite range of rugs.

At IgotRugs.com, our shipping policies are designed to provide our customers with the most efficient and smooth delivery services. We understand that when you purchase a rug, you want it to arrive in perfect condition and on time. So, we go above and beyond to ensure our shipping processes are reliable and transparent. Whether you are ordering within the country or internationally, we've got you covered.


We partner with trusted shipping carriers to offer a variety of shipping options, including standard and expedited services. We take pride in our ability to deliver orders promptly, so you can enjoy your new rug as soon as possible. Additionally, our shipping charges are calculated based on the size and weight of the rug, as well as the delivery location. We aim to keep our shipping rates competitive and fair, allowing you to receive your order without breaking the bank.


Our commitment to customer satisfaction doesn't end with timely delivery. We also provide tracking information for each order, so you can monitor your shipment from the moment it leaves our warehouse until it arrives at your doorstep. If any issues arise during shipping, our dedicated customer service team is here to assist you. We are always ready to address any concerns you may have and ensure that your shopping experience is seamless and enjoyable.


For international customers, we offer comprehensive shipping solutions that encompass customs clearance and duties. We understand that shipping internationally can be complex, but our experienced team is knowledgeable in navigating these regulations. We strive to deliver your rug without unnecessary delays, regardless of your location.


In order to provide the best service possible, we continuously assess and refine our shipping policies. Our goal is to maintain a high standard of delivery service that meets our customers' expectations consistently. We believe that a great shopping experience extends beyond the product itself but also includes how it is delivered to you. Therefore, at IgotRugs.com, we are committed to making our shipping policies clear and customer-centric.